Today I’ve been in the USA talking about effective use of social media monitoring and the benefits that has as a strategic, tactical and operational policing tool. I’ve also been listening to some good inputs on the way that social media is being used by law enforcement agencies in the US. You can check out the conference comments on Twitter using the conference hashtag #smilecon and by accessing the conference feed at http://ustre.am/fCXG.

Related posts:

1. Pentagon opens up its social media policy
2. Coca Cola’s five employee principles for using social media
3. The Ying and Yang of the police approach to social media
4. Communicating for Confidence – but ignoring social media
5. How much anti social behaviour is there around here? Well, there’s an app for that…