Lots of information handled really well with some nice graphics in this ‘state of social media’ report from Nielsen. As you might expect, it’s very USA focused, but some useful info can be drawn from it anyway. Interesting to see how the 55+ are using mobile access. Important in an ageing population. Click on the image to download the pdf

 

Sky News reports that from next week, passengers at Manchester Airport will be greeted by holograms of staff in a bid to reduce security check queues. The initiative is being trialled at terminal one where passengers are being met by holograms of real-life employees. The digital illusions will greet travellers before they go into the security search area, explaining liquid restrictions and reminding customers about boarding cards.

The images of the customer service workers were created using the same cutting edge technology which is used in the music industry by bands such as the Gorillaz.

The technology ...

Interesting use of a public service iPhone application from the San Ramon Vally Fire Department, California. Bringing together citizens who are CPR trained and the fire service dispatcher, who can see where they are in relation to the emergency need.

Once you start thinking about it there could be all sorts of other possible uses for such apps? People with boats such as RIB’s in flood vulnerable areas maybe?

Inspector Bobby Singleton of the Police Service of Northern Ireland talks about the PSNI Holywood ‘pilot’ facebook pages and the issues, challenges and opportunities that social media presents to help neighbourhood policing in building community confidence and engagement.

This is the second upload from the Social Media in Law Enforcement Conference i Santa Monica, California 10-12 Jan 2011.

Captain Mike Parker leads the Sheriff’s Headquarters Bureau (SHB) of the Los Angeles County Sheriff’s Department, the second largest policing agency in the United States. LAPD being the fourth largest in the country. The SHB is responsible for the marketing,media and communications efforts of the LASD. Capt Parker talks about marketing plans, target markets and the Los Angeles County Sheriff’s Department website.

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This is the first in a series of video’s shot at the Social Media in Law Enforcement Conference, Santa Monica, California – Jan 10-12 2011. This features social media strategist Mike Vallez talking about mobile facial recognition.

Mike can be contacted at michael.vallez@altegrity.com

Just an amazingly cool app! Now if only it did German and french….